Shipping policy
Shipping Policy
At Alvenzio, we strive to deliver your order as quickly and safely as possible.
Processing Time:
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Methods & Delivery Times:
We offer worldwide shipping through reliable carriers. Delivery times vary depending on your location:
- Europe: 5-10 business days
- North America: 7-14 business days
- Other international locations: 10-20 business days
Shipping Costs:
Shipping fees are calculated at checkout based on your location and order size. Occasionally, we offer free shipping promotions.
Order Tracking:
Once your order ships, you will receive a confirmation email with tracking information to monitor your shipment.
Customs, Duties & Taxes:
Customers are responsible for any customs fees, import duties, or taxes that may apply to international orders. These charges are not included in the product price or shipping cost.
Lost or Delayed Packages:
If your package is lost or significantly delayed, please contact us at alvenzioshop@gmail.com so we can assist you promptly.
Thank you for shopping with Alvenzio. We appreciate your trust and support!